Small Business IT

Why Outsource IT Support for Your Small Business?

  1. Save Time & Focus on Core Business
    • Free up your time to concentrate on running and growing your business.
    • Let experts handle tech issues, updates, and troubleshooting.
  2. Cost-Effective
    • Hiring a full-time IT staff can be expensive.
    • Outsourcing gives you access to a team of professionals at a fraction of the cost.
  3. Access to Expertise
    • Benefit from a wide range of skills and experience.
    • Stay up-to-date with the latest technology and cybersecurity practices.
  4. Scalability
    • Easily scale services up or down based on your business needs.
    • Pay only for what you use.
  5. Improved Security
    • Get help with data protection, backups, and compliance.
    • Reduce the risk of cyberattacks and data breaches.
  6. 24/7 Support
    • Many IT service providers offer round-the-clock monitoring and support.
    • Minimize downtime and keep your business running smoothly.

We Deal With The Issues You Don't Have Time For!

Microsoft Small Business Specialists — Spokane Technologies

Is a Microsoft Small Business Specialist worth it?

As a small business owner, you may wonder if hiring a Microsoft Small Business Specialist is worth it. Microsoft technology is an integral part of most businesses today. This page explains the benefits of hiring a specialist and helps you make an informed decision.

What is a Microsoft Small Business Specialist?

A Microsoft Small Business Specialist is a certified IT professional or managed service provider (MSP) with expertise in implementing and managing Microsoft products for small to medium-sized businesses. Hiring one can provide access to expert knowledge, cost-effective services, and increased operational efficiency.

Benefits of hiring a specialist

Working with a specialist delivers targeted advantages across technology, costs, security, and productivity.

Expertise in Microsoft products

Specialists undergo rigorous training and certification to provide tailored advice and support for Microsoft technologies such as Microsoft 365, Azure, and cloud services. They help you avoid costly mistakes and maximize ROI.

Cost-effective IT services

Many small businesses cannot afford a full-time IT hire. Specialists—often as part of an MSP—offer flexible, predictable pricing so you can budget IT as a monthly operating expense.

Access to the latest technology

Microsoft Partners have direct access to Microsoft's newest resources, updates, and tools, enabling your business to stay competitive and secure.

Improved efficiency and productivity

A specialist handles software updates, network maintenance, and optimization so you can focus on core business activities with minimal downtime.

Enhanced security

Specialists ensure best-practice security measures—like multi-factor authentication and encryption—are properly configured to protect your data from cyber threats.

Customized solutions

Rather than a one-size-fits-all approach, a specialist analyzes your needs to recommend migrations, disaster recovery plans, and tailored Microsoft solutions.

Direct access to Microsoft support

Working with a specialist gives you prioritized and escalated support from Microsoft for faster issue resolution.

When to hire a Microsoft Small Business Specialist

Hiring a specialist is a valuable investment if your business heavily depends on Microsoft technology. Consider hiring one if any of the following apply:

  • You frequently experience IT issues or system downtime.
  • Your in-house IT knowledge is limited.
  • You are planning to implement new Microsoft products or services.
  • You want to improve the efficiency, security, and scalability of your IT systems.
  • You prefer to focus on business growth rather than managing technology.

How to Outsource IT Services

  1. Assess Your Needs
    • Identify what IT tasks you need help with (e.g., network management, cybersecurity, cloud services, help desk support).
  2. Set a Budget
    • Determine how much you can afford to spend monthly or annually.
  3. Research Providers
    • Look for local or remote IT support companies with good reviews and experience in your industry.
  4. Ask the Right Questions
    • What services are included?
    • What are the response times?
    • Is support available 24/7?
    • What security measures are in place?
  5. Start with a Trial or Short-Term Contract
    • Test the waters before committing long-term.